Privacy Policy
Last updated: September 2, 2026
Introduction
This Privacy Policy explains how fjord-sequoia collects, uses, discloses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in accordance with the Australian Privacy Principles under the Privacy Act 1988.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information when you submit consultation requests
- Email address for communication purposes
- Company name and business information
- Service preferences and inquiry details
- Any other information you choose to provide
We also automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and consultation requests
- Send you information about our services that may interest you
- Analyze website usage and improve user experience
- Comply with legal obligations and prevent fraud
- Protect the security and integrity of our services
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website and delivering our services
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of our clients or others
- In connection with a business transfer, merger, or acquisition
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Opt out of receiving marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Level 14, 167 Macquarie Street, Sydney NSW 2000, Australia